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Frequently asked questions

Is this a health shop and can I buy medication and not have a consultation?


No. This is a Natural Medicine practice and not a health shop which acoording to AHPCSA regulations do not allow for any medication to be dispensed without consultation with a practitioner in the practice.




Can the Dr/ Practitioner issue me with a medical/sick certificate if I am unwell and unable to go to work?


Yes, The Drs at our practice are all registered with the AHPCSA council which allows for them to issue medical certificates to their patients under the CODE OF ETHICS IN TERMS OF SECTION 54(9) OF REGULATIONS NO.R.127 OF 12 FEBRUARY 2001 TO THE ALLIED HEALTH PROFESSIONS ACT, ACT 63 OF 1982) which states: CERTIFICATES AND REPORTS [SECTION 23 OF THE BASIC CONDITIONS OF EMPLOYMENT ACT, 1977 (ACT 75 OF 1977)]: THE ISSUANCE OF SUCH CERTIFICATES ONLY PERMISSIBLE TO THE PROFESSIONS OF ACUPUNCTURE, AYURVEDA, CHINESE MEDICINE, CHIROPRACTIC, HOMEOPATHY, NATUROPATHY, OSTEOPATHY, PHYTOTHERAPY OR UNANI-TIBB




Do all of the Drs/practitioners at the practice offer the same service?


No, Our practitioners are qualified in different fields of Natural Medicine and therefore trained in their specific scopes of practice according to AHPCSA regulations. For more information of the specific services offered by each practitioner please visit https://www.naturaltherapeuticscentre.com/services




Can I claim from medical aid if I am using your services?


This is a cash practice but if you need to claim from medical aid the practitioner who is seeing you will need to issue you with a statment for your to to be reembursed by your medical aid provider. It is essential that you check with your medical aid provider if they cover Natural Medicine services before consultations. Please discuss this with your practitioner to confirm.




Is acupuncture painful?


Acupuncture needles are incredibly thin, about the width of a human hair- much thinner and gentler than hypodermic needles. You may feel a slight pinch as the needle is inserted in some points where as you may not feel it at all in other areas, depending on what condition you are being treated for,, the acupuncturist may stimulate the needles in order for you to experience the sensation more strongly which may feel like a drawing sensation towards or away from the needle or a slight tingling - but not at all painful.




How should I prepare for my first treatment of Acupuncture?


Try not to come on an empty stomach if you can and eat a snack one hour before your treatment. If possible try to avoid drinking tea/coffee just before your treatment as it may create a change in your tongue coating which is assessed as part of your diagnosis.




Is there any chance of contracting HIV/AIDS?


Not at all. Each patient will be treated with sterile stainless steel needles that are in sealed packaging and for single use only therefore not used for any other patient. Needles are disposed of after each session and later incinerated by a medical waste company.




How do I know which therapy would benefit me?


Each therapy is tailored to the individual and their specific needs. Your practitioner will be able to tell you which therapies you could benefit from based on your full medical history and presenting symptoms. In some cases more than one therapy would be recommended while in some you may only need one such as massage therapy, acupuncture, cupping therapy or herbal medicine.




Is cupping therapy painful?


No, cupping therapy is not painful but you may experience tightness in the area where cups are cupping due to the vaccum suction of the skin. The suction can be adjusted to what is comfrotable for you. In wet cupping therapy, light incisions are made which may feel like"scratches" but should not be too deep to cause any pain.




What is wet cupping therapy or Hijama?


This is a form of cupping therapy where light incisions are made with a sterile blade onto the cupping points followed by application of disposable cups to allow for blood fragments and other substances in the tissue to be removed thereby allowing for removal of toxins, promotion of blood flow and assisting the natural healing process of the body. Hijama is an Arabic term for cupping. In some belief systems, wet cupping is recomended for health maintenance and treatment of disease. Speicific health protocol is followed to ensure the safety of treatment of the patient and the patient is medically evaluated before treatment to ensure all safety precautions are in place and possible contraindications are confirmed.




Can the Dr's at this practice address daibetes, hypertension, arthiritis?


Yes, Natural Medicine is able to address these chronic disease of lifestyle due to a holistic approach and advsing of diet, exercise and other forms of treatment to compliment treatment aiming at long term maintenance of heath and prevention of further complications.




Can the Drs at Natural Therapeutics HHC treat common acute illnesses like diarrhoea, cold and flu, backache?


Yes, our doctors are trained to manage these conditions from a natural medicine treatment approach which often resolves and has less side effects than common over the counter meds. However, if the patient's condition requires further medical attention or hospitalisation (e.g. severe dehydration, breathing problems), the doctor can issue a referral letter to the facility required.




Do you accept medical aid?


This is a cash based practice. You will need to discuss with your medical aid provider ahead of time if they cover natural medicine consults and also discuss it with the pracitioner who sees you. Some medical aid schemes cover Natural Medicine services from the client's savings. You will need to pay your invoice and a statement can be provided by your practitioner with the necesary details to submit to your medical aid for possible reimbursement to you. This is not always guaranteed and depends on your medical aid scheme and plan.